Mercedes-Benz Roadside Assistance in Clearwater, FL

24--Hour Roadside Assistance

Call 1-800-367-6372

As a Mercedes-Benz customer, you’ll enjoy the peace of mind that comes from having “on-call” help available 24 hours a day. Dispatching of our very own Mercedes-Benz technicians is a standard that has long set us apart from other dealers.


Eligibility and Coverage

If your vehicle:

Is under any Mercedes-Benz warranty (New Vehicle Limited Warranty, Extended Limited Warranty, Certified Pre-Owned Warranty) 
  • You are eligible for complimentary Roadside Assistance.
Is out of warranty, and is regularly serviced at an authorized Mercedes-Benz dealership (a single transaction of at least $100 in the 18 month prior to the Roadside call)
  • You are eligible for complimentary Roadside Assistance 
Was purchased directly from an authorized Mercedes-Benz dealership prior to January 4, 2011 and you still own the vehicle 
  • You are eligible for complimentary Roadside Assistance
Is out of warranty 
  • You are not eligible for complimentary Roadside Assistance. Please visit an authorized Mercedes-Benz dealership for service to qualify for Roadside Assistance. Or, you may purchase each individual service through the Mercedes-Benz Customer Assistance Center at the time of service
Is not regularly serviced at an authorized Mercedes-Benz dealership or not purchased directly from an authorized Mercedes-Benz dealership
  • You are not eligible for complimentary Roadside Assistance. Please visit an authorized Mercedes-Benz dealership for service to qualify for Roadside Assistance. Or, you may purchase each individual service through the Mercedes-Benz Customer Assistance Center at the time of service

*As of January 1, 2011, Mercedes-Benz Roadside Assistance will offer the following complimentary services for eligible vehicles:

Sign & Drive

  • Replace a flat tire with a spare
  • Jump start
  • Small amount of fuel, should the vehicle run out

Towing to the nearest authorized Mercedes-Benz dealership.

Please note that in certain unique circumstances, additional charges may apply to Sign & Drive and towing.


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