COMMONLY ASKED QUESTIONS ABOUT CERTIFIED PRE-OWNED
Warranty
With every Certified
Pre-Owned Mercedes-Benz comes peace of mind, because every MBCPO vehicle
is backed by one of the most comprehensive pre-owned vehicle limited
warranties available. For starters, any remaining portion of the
Mercedes-Benz four-year/50,000 mile* New Vehicle Limited Warranty
applies to the vehicle. After that, MBCPO Limited Warranty provides
comprehensive vehicle for another 12 months, or up to 100,000 total
accumulated miles.* For those MBCPO vehicles that are no longer covered
by the New Vehicle Warranty, the MBCPO Limited Warranty takes effect at
the time of delivery. This coverage extends to the engine and
powertrain, steering, suspension, brakes (excluding wear of discs and
pads), electrical system, climate control system, and more.** *
Whichever comes first. ** Ask your sales representative for a copy of
the Mercedes-Benz Certified Pre-Owned Limited Warranty.
Inspection Process
14 Point Road Test Inspection
- Instruments
- Speedometer/odometer/trip meter
- Steering/vehicle handling/centered steering wheel
- Braking system performance, parking brake operation
- Automatic climate control-function/regulation/display
- Cruise control function (set, accel, decel, resume, and off)
- Navigation function
- Distronic function, if applicable
- Engine performance
- Excessive exhaust smoke (diesel), if applicable
- Vibration and noise (drivetrain/wheels)
- Transmission shifting (upshift/downshift quality and kickdown)
- Shift lock operation
- Wind noise
15 Point Undercarriage & Drivetrain Inspection
- Drive shaft flex discs, couplings, and center support brg(s)
- Exhaust system/connections/supports
- Parking brake and cables
- Brake lines
- Tire wear (including spare); depth = 50% above TWI
- Brake rotors/pads (minimum of 50% pad material)
- Shock absorber/damper struts
- Suspension inspection
- Self-leveling suspension, if applicable
- Front/rear axle rubber mounts/bushings
- Steering play
- Tighten steering gear bolts
- Cigarette lighter(s)
- Front axle ball joints
- Steering shock
11 Point General Inspection
- No Identifiable Structural Damage Verification
- Mileage/history verification and CARFAX report
- All recall and/or other campaigns performed
- Current maintenance, Warranty Booklet, and Owner's Manual
- All spare keys (including wheel locks if installed)
- Radio theft deterrent CODE cards presents
- SRS date label (Check date 15-year validity)
- Roadside Assistance Program label affixed
- Inspection label affixed
- Flash-up the newest software if available for all telematics components , if applicable
- Perform short test. Diagnose any stored DTCs and repair as necessary
11 Point Engine Compartment Inspection
- Engine oil
- Transmission oil
- Rear axle oil
- Transfer case and front axle oils, if applicable
- Engine compartment/antifreeze protection
- Power steering fluid
- Brake fluid and clutch fluid
- Windshield washer fluid(s)
- Level control oil, ADS, ASD, 4MATIC fluid, if applicable
- Battery condition/midtronics test
- Throttle linkages, if applicable
17 Point Engine Component Inspection
- All emission control systems in place and functional
- Fuel filter and pre-filter
- Spark plugs
- Perform compression test (vehicles over 60,000 miles)
- Fuel injection system, verify lamda reading (gas), if applicable
- Injection system including routing of ignition wires (gas), if applicable
- Pre-glow system function - visual (diesel), if applicable
- Injection pump timing, if applicable
- Vacuum pump, leak evidence of oil in vacuum line (diesel), if applicable
- Boost pressure (diesel)
- Air cleaner/filter
- V belts, poly-V-belt
- Engine mounts
- Heating and ventilation dust filter, if applicable
- Active charcoal filter/pre-filter, if applicable
- Recirculating air filter, if applicable
- A/C refrigerant charge system
25 Point Chassis and Body Inspection
- Body structure inspection
- Glass, lamp frames, and lenses
- Central lock system function test (interior/exterior)
- Mechanical locking with all keys at all points
- Alarm system function, if applicable
- Power window operation from all points (including lock-out)
- Interior trim; inspect dash, door panels, seat covers, wood, etc.
- First aid kit
- Orthopedic seats function check with engine running, if applicable
- Seat belts condition/operation
- Front seat belt height adjustment
- Front seat center armrest and hinge, if applicable
- Front sun visor/vanity mirror
- Rear vanity mirror, if applicable
- Roll bar pop-up headrest, if applicable
- Parktronic, if applicable
- Soft top and seals condition and operation, if applicable
- Hard top, remove/install top wrenches, seals, if applicable
- Door/trunk lid closing assist , if applicable
- Remote trunk release, if applicable
- Station wagon tailgate closing assist, if applicable
- Rear-facing third seat station wagon, if applicable
- Door/trunk/tailgate seals; inspect drains
- Sliding roof function, drains, and headliner
- Inspect glass roof for scratches/corrective action, if applicable
3 Point Post-Road Test Inspection
- Fluid leaks visible inspection
- Automatic climate control residual heating
- All fluid levels (underhood)
33 Point Electrical System Inspection
- Fuses (condition/proper rating)
- MIL check, indicators in instrument cluster
- Dash instruments, clock, illumination, and dimmer control
- Exterior rearview mirrors
- Exterior mirror fold back, if applicable
- Interior rearview mirror, if applicable
- Automatic dimming rearview mirror function, if applicable
- Radio (satellite radio, if any) and stereo speaker function
- Cassette player, clean tone head CD drive, Navi processor, CD lens cleaner
- Automatic antenna, clean mast
- CD changer/player, if applicable
- Cellular telephone, if applicable
- Cigarette lighter(s)
- Rocker switches, function, tactile feel, and LED/Illumination
- Steering column adjustment and memory, if applicable
- Seat adjustments and memory, if applicable
- Cooled seats, if applicable
- Heated seats/ventilated, if applicable
- Front seat belt extenders coupe and cabriolet, if applicable
- Front seat backrest latch/release coupe and cabriolet, if applicable
- Front seat backrest latch/release chime/warning lamp coupe and cabriolet , if applicable
- Rear window defroster check current draw with DMM, if applicable
- Rear head restraint retraction, if applicable
- Rear window sunshade
- Horn (including fanfare)
- Headlamp low/high beam and all exterior lights
- Tele Aid listen for pre-recorded ATX message, if applicable
- Voice Control system basic functionality, if applicable
- Rear seat backrest latch/warning lamp, if applicable
- Panorama roof function and rollo shades
- Interior and entry lighting
- Windshield wiper/washer, system/rear window wiper/washer
- Windshield wiper inserts, headlamp cleaning system
33 Point Appearance Inspection
- Engine wash
- Trunk mat
- Trunk paint
- Spare tire, tools & jack
- Moisture and odor
- Vacuum and shampoo
- Interior floor mats
- Interior carpet
- Interior upholstery
- Interior headliner and door panels
- Buttons, knobs, and vents, instrument panel
- Glass and mirrors
- Interior wood and chrome trim
- Interior vacuum and shampoo
- Interior screws
- Ashtrays
- De-grease door jamb, hinges, kickpanels, and visors
- Interior moisture and odor
- Exterior dings, dents, and scratches
- Examine paint
- Examine and clean chrome
- Glass and mirror housing
- Grille
- Lamp lenses
- Badges
- Exterior trim and moldings
- Wipers
- Bumpers
- Exterior door edges and frames
- Wash and wax
- Wheels (scuffs and scratches)
- Wheels (cuts and gouges)
- Wheels (wash and polish)